Is it possible to go beyond the maximum attachment size (per file) is 2147483647 bytes (2 GB)?

Question

Is it possible to go beyond the maximum attachment size (per file) is 2147483647 bytes (2 GB)? Our Developer uses JIRA to transfer build files.  They have a file that is a little over 2 GB.  Or does Atlassian have another tool/application we can use to transfer files larger than 2GB.

rochonj · Answer

Hello @Thiago Masutti  - I am working with Latonya on this.

We have created the jira-config.properties file. and placed it in the Jira Home Dir
Location of Jira Local Home C:\Program Files\Atlassian\Application Data\JIRA

Have restarted the service and the server with no difference, it still just shows

We are running Jira Server 8.8.1

Any suggestions

Thiago Masutti · Answer

Hi @LaTonya Pearson 
I hope you are well.

The Jira administrator can change the maximum attachment size from the admin UI as described on Configuring file attachments .
However, from the UI, you could only set it to a maximum of 2GB.

There's an option to change that within the jira-config.properties file .

The following configuration sets it to 3GB.

webwork.multipart.maxSize = 3221225472

I hope that helps.

Kind regards,
Thiago Masutti

Trudy P Claspill · Answer

This is a global setting for your Jira instance. It can be changed by Jira Administrators using the guidance in this document:

https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/