Jira Version: v8.13.0
Test basic connection : Failedsfdcbt-cn-dc1.sfdcbt-cn.net:636; nested exception is javax.naming.CommunicationException: sfdcbt-cn-dc1.sfdcbt-cn.net:636 [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]
This means you have not got the right SSL certificates installed on your Jira.
You'll need to get the certificates your LDAP server expects and install them in the java keystore the Jira is using.
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