Captcha for service management portal.

Carol Saldanha

Hi,

I am in the process of configuring the Customer Service Portal for a Service Management project. I have looked online for how to enable CAPTCHA for the portal, but can't find the option in the System configuration page.

I am logged on as a Jira Administrator.

Fabio Racobaldo _Catworkx_

Hi @Carol Saldanha ,

welcome to the Atlassian community!

Unfortunately, you can't do that. JIRA customer portal already uses Google's invisible captcha, so if Google checks that the email account is not a bot, it will not show the captcha.

Please, upvote and watch the following ticket https://jira.atlassian.com/browse/JSDCLOUD-8217 so you can be notified when this feature will be released.

Hope this helps,

Fabio