Hello:
Our tenant uses Issue Checklist Pro and I was wondering if there was a way to either use Automation for Jira to incorporate a saved checklist template into a ticket when certain criteria are met, or if the app itself offers up something like this (currently do not see that as an option).
The closest I am seeing is to make it a default based on the issue type, so we could either:
- Use an existing issue type to set the template as a default, or
- Create/add a new issue type to the project and then any ticket with that issue type gets the checklist
.
Is there any other ideas / options or would I have to create a process improvement request to make this a future enhancement (Either with the vendor, Atlassian, or both)?
Thanks!