Customer Group scpecific request type

Janna_cg7vmf

Hi,

Is it possible to create different forms for different customer groups? 

A customer group, for example, can only see the request type that has been assigned to it, and so on. What can I do, for example, to allow customers to view and access specific request types?

Fabian Lim

Hi @Janna

You will have to purchase an external plugin.  One that works is the extension for service desk by deviniti. I believe they have the option to display certain requests to specific groups.

Cheers