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Unable to find epic in epiclink during automation

Marcus Chuah

Hi all,

I have multiple projects in my team and there is one specific Epic that i am trying to link towards as part of my automation. However, i am unable to find that specific project Epic in this page. Other projects epic do show up, is this due to some sort of settings?

I will like to add an Epic from the IS project. Images of the different project types are available below.

Thank you.

Screenshot 2022-02-17 at 13.58.20.png Screenshot 2022-02-17 at 14.00.37.png

Accepted answers

Pramodh M

Hi @Marcus Chuah

Did you search the Epic by typing Epic Name? Type the FULL EPIC KEY

Even if the Epic is from team-managed to company-managed or vice versa you should be able to link the Epic.

Epic Link.png

Thanks

Stefan Salzl

Hi @Marcus Chuah ,

Could you provide a screenshot of the "rule details" and also from your EPIC you want to link to?

Best
Stefan

All comments

Pramodh M

Hi @Marcus Chuah

Did you search the Epic by typing Epic Name? Type the FULL EPIC KEY

Even if the Epic is from team-managed to company-managed or vice versa you should be able to link the Epic.

Epic Link.png

Thanks

Marcus Chuah

Hi @Pramodh M ,

Thanks for the reply.

I did key in the Epic name but i get the error failed to retrieve selections. Thank you.

Screenshot 2022-02-17 at 15.01.10.png Screenshot 2022-02-17 at 15.00.57.png

Stefan Salzl

Hi @Marcus Chuah ,

Could you provide a screenshot of the "rule details" and also from your EPIC you want to link to?

Best
Stefan

Mykenna Cepek

@Marcus Chuah: ensure that the project which contains the Epic is configured for the rule.

Stefan Salzl

@Mykenna Cepek

I was thinking of the sope of the rule (single vs multi project) but as the screenshot shows and I tested on my site also single project rules show epics from other projects.

Which configuration would need to be done? Could that be a permission configuration that avoids linking to a certain project??

Best
Stefan

Mykenna Cepek

I've had difficulty with rules that try to access issues outside the Projects configured for that rule. I answered a different Community question recently where I tested just that. The rule didn't work until the Scope/Projects under "Rule details" included Projects for all issues of interest. "All projects" (global) scope would be fine too.

Maybe there are some edge-cases where rules confined to specific projects can indeed "reach out" to issues in other projects. I doubt that, but even if it was true, I wouldn't rely on that behavior.

It's an easy test for @Marcus Chuah to try: expand the scope of the rule and see if that fixes it.

In theory, permissions could indeed relate. If a non-admin, for example, is configuring rules, and doesn't have privs to see or access another project, then they might be unable to configure the rule scope properly.