Hi Guys,
Among products Jira Service Management, Jira Software and Jira Core(this might be even called as a product but a component I guess?), could I share the license?
I bet not but I would like to double confirm here.
Best Regards,
Jason Du
@dujas -
In the Server/Data Center env, Jira Core/Jira Software licenses are required for all of your active users within your organization. License is by user-seat assignment cannot be shared among users.
On the other hand, JSM licenses are required for all agents (it is also by individual user-seat) and cannot be shared among multiple users. However your customers of your JSM are free/unlimited.
Jira Software/Jira Core licenses are licensed separately from JSM licenses.
I would recommend you to contact Atlassian Support if you have further questions in regards to your licenses.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
@dujas For products like Jira Service Management, Jira Software and Jira Core, you need to buy different licenses. All instances comes with different SEN numbers.
Example: You cannot use license from Jira software to Jira core/ JSM etc.
Thanks for the reply, Rilwan
Thanks Joseph, that really helps.
Excellent. Please click on Accept Answer when you have a chance.
Best, Joseph
One minor addition to this. People who have JSM licences (Agents) or JS licences (Developer), have access to Jira Core by virtue of those licences.
This means you can allow access like:
Your licence costs for these three are 1 Core, 1 Software and 1 JSM Agent. You don't need to give Alice or Bob a Core licence as well as Charlie.
But the three people have access to:
TLDR: A JSM Agent licence, and a Jira Software licence include a Core licence.
Can the same Jira Software Data Center license be applied to multiple isolated JIRA instances, as long as the combined user count for all instances is below the license user limit?
@ronin8377 -
For DC/Server only - If your definition of instances is (Dev, Test, and Prod), then you can use the same licenses. However if not, then you will need to have different licenses
Thanks for your reply. Yes, I did mean for both instances to be Prod instances. The majority of our users would be using our primary Prod instance (1 to 1990 users). The second Prod instance would only be for a few users, approx 10.
Is it possible to purchase a separate 1-10 user Jira DC license, if we already have a 1-2000 user license?
For PROD env - from Atlassian's page - https://www.atlassian.com/licensing/data-center, the min tier is 1-500 users. I don't believe there is anything for 1-10 users.
Just a question - you can restrict project access for individual projects. Have you thought of creating an unique project just for those 10 users? It means that you can host everything in your existing DC Prod env. Essentially a complete lock-down of the project for those 10 users.
No. It is one production licence for each cluster.
It looks like you're new here. Sign in or register to get started.
