Using Issue hierarchy and Custom Field for OKR tracking

Question

We're moving our OKR tracking to Jira, just as we're getting ready to move to team-managed projects.

1. For team-managed projects, how can we add an issue type initiative above epic and be shared common across different team-managed projects?

2. Can we add an issue type at the same level as epic (say objective or key result) and link that to epics? (NOTE: This is for both team-managed and company-managed Jira). And once we add, how can we query and report the status of objective issue type with respect to each epic solving the objectives?

3. As a work-around, can we create a custom field (such as a drop down) containing a list of initiatives? where we'll make the field mandatory for epics.

Margo Sakova - OKR Board for Jira by Oboard · Answer

Hi @Janet Traub

Have you managed to make your setup work?

I've covered both methods of Jira issue hierarchy and a custom field for OKR tracking in my recent Jira OKR Handbook.

Here is a snapshot of the issue hierarchy:

And here is another one, with the custom OKR field:

You can find detailed instructions in my guide, just in case.

Weronika Spaleniak _ Appfire · Answer

Hi @Janet Traub !
That's indeed quite a common problem within Jira. For the hierarchy structuring and having an additional level above the Epic the only way to go is, as @Dave Rosenlund  _Trundl_  mentioned, either Advanced Roadmaps (a part of Jira Premium) or a dedicated plugin like Structure.

Although, if you would need that additional hierarchy mostly for the purpose of having the  OKRs within Jira, then maybe it would be a good idea to consider an OKR plugin. It would allow you to store the OKRs within Jira, but without confusing the OKRs with other tasks, as they won't be another Jira issue. What you will be able to do with an app, is to link Jira issues to the OKRs and even track the progress automatically based on their status. If that sounds interesting then you can check out the app I'm working on - OKR for Jira.

We can also schedule a demo session. :)

Best,
Weronika Spaleniak

Dave Rosenlund _Trundl_ · Answer

Yikes! I'm sorry you had to go through that, @Trudy P Claspill 😕

@Janet Traub, WELCOME to the community.

Trudy is right. The Atlassian Community is littered with inquiries like yours. You are not alone.  And, as she says, the three most popular ways to extend or customize the Jira hierarchy of issues are (I'm just adding links):

* Advance Roadmaps
* Structure for Jira 
* BigPicture

Each can do what you describe and each approaches the challenge differently. And the price points are different. If you choose to look at any of them, I suggest you look at all three (or at least two out of the three).

But wait. There's more.

They are "the big three" but you can also craft your own Atlassian Marketplace search — maybe there's something else that suits your needs better and/or has a better price point.

Here's an example:

https://marketplace.atlassian.com/addons/app/jira/top-selling?hosting=cloud&moreFilters=cloudFortified&query=hierarchy

As I said, that's just an example. You can learn more about adding apps to Jira in this community article.

Again, welcome!  I hope we helped.

-dave

P.S. Full disclosure. I work for the company that makes Structure.