How do I prevent the current assignee from setting themselves at a reviewer?

Amanda Troutman_3pe7ee

My software and JSD users would like for a different person to review certain work items. This is for separation of duties.

 

I have tried creating a new screen that has the assignee field listed but I'm not sure how to prevent the assignee from being the current user.

Any ideas?

Mark Segall

Hi @Amanda Troutman and welcome to the community!  I've encountered this scenario and this is how I handled it:

When the initial work is done, you can have it transition to a status of your choosing (e.g. In Review, in QA, etc.) and mark as unassigned (you could do this with an automation rule or workflow post function).  Then have something like this for your queue's JQL:

Status = In Review AND assignee was not currentUser()

The issue will then be hidden from the assignee and open for other team members to pick up for review.

There may be a way to handle this with a workflow validator, but I'll defer to other members of the community for that.