Trying to clone an issue into another Project using Clone Plus, including copying the Reporter

Taylor Huston

Hi. I am trying to create Clone++ option that will clone an issue into another Project, while marking it as unassigned and copying over the reporter. Ideally it will also not show Assignee or Reporter during the Clone UI. Haven't been able to crack it. Here's what I've got so far:

 

3.plus.condition.IS.*.* = true
3.plus.label = Escalate
3.plus.tooltip = Escalate to another Project

3.plus.linkType = Escalate
3.plus.option.copyComments = true
3.plus.option.copyAttachments = true
3.plus.retainCommentsOriginalDate = true
3.plus.set.ignoreFields = assignee, reporter
3.plus.set.assignee =
3.plus.option.copyParentReporter = true 

 

Naveen Kumar_Appfire

Hi @Taylor Huston,

We have created the support request in our portal https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-9501 and we made you as a reporter to the issue. 

As you are using the custom clone operation, you need to use the below property to copy the reporter from Parent issue to clone issue.

1.set.reporter = %original_reporter%

Please let us know if you have any concerns.

Thanks,
Naveen