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Jira Automation - Roles for global rule setup

Praveen Chitturi_dvr8ns

Dear Community,

In our JIRA instance, we’d JIRA automation. And when I try to create a rule with you 2 projects in scope where I’m the admin for those two projects. But I’m unable to change the scope from the current single project. While the JIRA admin who takes care the whole instance able to do that.

Does it make sense to request/wait for the jira admin despite you’re having the required project admin roles? Does this is automation limitation ?

Does there any better way of instead of applying jira admin? If it’s jira admin roles requested then the whole access will come to me and that’s prone to risk of doing accidents.

Regards,

Praveen Chitturi

Accepted answers

All comments

Pramodh M

@Praveen Chitturi

Global rule can only be edited Jira Admins!!

Please check with the Jira admin on editing the Global rule.

If you are the Project administrator, you can edit the rule for that project alone.

Thanks,
Pramodh

Vishwas

Hey @Praveen Chitturi

To add on to what Pramodh has mentioned.

In Automation if you try to configure for 2 projects then it will be be "Multiple Projects" rule. Which can be configured only in "Global Automation". So only Jira admins can configure those.

There isn't other way to achieve this you need to have jira admin permissions. You can work with jira admin to get that access. You can request him to create the rule for you. Or else with business case apply to get the admin access.

Regards,

Vishwas

Charlie Gavey

Hi there,

I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket:

https://codebarrel.atlassian.net/browse/AUT-1261

Thanks for letting us know.

Cheers,

Charlie

Praveen Chitturi_dvr8ns

Ok noted.

Praveen Chitturi_dvr8ns

Hi @Charlie Gavey ,

That's great help. I hope it can be relaized near future. Does there any option to watch the feature request i.e. any notification possible once this feature is relaized and shipped to customer use?

Regards,

Praveen

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