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Our Jira Server License

Sobhy Admin

Hi,

As shown in the attached screenshot, our Jira Server License will expire on 25th Feb 2022. It needs $6650 to renew it.

My question is:

Is renewal required to get support and to be able to download fixes and patches only? or without renewal our Jira will not work?

Waiting your fast answer to inform our management.

The screenshot:

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Sobhy Admin ,

JIRA server licenses are perpetual. It means that if you don't renew them, you can continue to use JIRA but without support or upgrade feature.

Please, take in mind, that Atlassian is going to end support for server (https://www.atlassian.com/migration/assess/journey-to-cloud). You should plan to move your instance to a data center or a cloud instance.

In the meantime, even if you don't renew licenses, you can continue to use JIRA as is.

Hope this helps,

Fabio

All comments

Sobhy Admin

The screenshot:

Fabio Racobaldo _Catworkx_

Hi @Sobhy Admin ,

JIRA server licenses are perpetual. It means that if you don't renew them, you can continue to use JIRA but without support or upgrade feature.

In the meantime, even if you don't renew licenses, you can continue to use JIRA as is.

Hope this helps,

Fabio

Sobhy Admin

Thanks a lot @Fabio Racobaldo _Catworkx_ for your clear explaination.

One last point please, if I don't renew Jira, I will not be able to use upgrade feature. What about the installed software on Jira such as BigPicture for example, can I upgrade such software or not? My license for BigPicture is renewed.

Fabio Racobaldo _Catworkx_

Hi @Sobhy Admin ,

you should be able to upgrade BigPicture if your license has been renewed.

Fabio

Sobhy Admin

Thanks a lot @Fabio Racobaldo _Catworkx_

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