How to restrict users not able to change the issue type during workflow transition

Question

Hi team,

Is there any way to restrict the users to not able to change the issue type during workflow transition?

In my case we have statuses like ToDo, Inprogress and submission etc.. So up to statuses Todo or Inprogress users are allowed to change the issue type but once status moved to submission stage restrict the users from changing the issue type.

Can someone help me how to achieve this requirement? If we can achieve this  via script runner please share the sample script.

Regards,

Kanaka

Sachin Dhamale_o1c5zi · Answer

@kanaka prasad ponnuru

You can use the workflow properties for the submissions status.

You can click on the submission status > and click on the properties there you can add following values.  So that only specific group are allowed to move issue on submission status. Here you can mention any group only who can move the issue to change the issue type.

Property Key: jira.permission.move.group

Property Value: jira-administrators

Pls Accept the answer if you find it helpful

Tim Perrault · Answer

Hi @kanaka prasad ponnuru

I would use a behaviour to do this. Take a look at this script on the adaptavist library https://library.adaptavist.com/entity/restrict-issue-types

You should be able to adapt the if function to be based off of status instead of user role.

Thanks,

Tim