Is there any way to create multiple lists here instead of just adding tasks to the same list?
I'd ideally like to be able to create different lists and assign a list to a team (department).
Any suggestions or feedback welcome. TIA
Hi @zigojacko , what screen are you looking at here? In JSM you have Queues that are used to group issues for agents. I am not sure what "List" is referring to in JSM. Can you help me understand?
So this is in JSM in a 'Company-managed business' project type.
Then in the sidebar (see below), you've got 'List' which shows a list of all the tasks...
Don't know if that helps? Thanks.
Ok so that is not a JSM project. This is a JWM (business) project. I have updated the tags on this post to reflect that.
now to your question...Unfortunately you cannot create multiple Lists. However you can easily create your own filters and save them under advanced search issues screen. Moreover, you can always add a link to these filters on your side bar using the add shortcut feature.
Thanks for clarifying that @Jack Brickey
Would your workaround apply for every user with access to the project (creating advanced search filters and adding as a shortcut to them)?
Hi @zigojacko
just to add to Jack's answer, if you're open to solutions from the Atlassian Marketplace, you may like JXL for Jira. It's a full-fledged table/spreadsheet view that comes with support for inline editing (either individually or in bulk via copy/paste), inline issue creation, quick filtering and sorting, and support for issue hierarchies, among many other features - plus, it allows having multiple so-called Sheets per project. Each sheet is backed by a JQL statement, meaning that you can create multiple lists e.g. based on the assignee, or any other criteria you would like to use. Switching between the sheets is very quick and easy:
Another advantage is that JXL works with any project type, be it JSW, JSM, or JWM. More info at https://jxl.app. (Dislaimer: I work on JXL )
Hope this helps,
Best,
Hannes
Thanks @Hannes Obweger - JXL for Jira
I have installed JXL and am checking it out. Whilst I think this might be a workaround, I'm not really sure how to sort and filter the issues for a specific sheet.
I might see if I can try and adapt to using the labels perhaps but it is far from an ideal scenario.
First impressions of your JXL app though are decent. 👍
awesome! Let me see if we can sort this out for you
If I understood you correctly, you want to maintain different lists of issues within one Jira project, one for each department.
1.) The first thing to think about is how an individual issue is "connected" to a department. There are different ways to do that; e.g. you could create a Label for each department, or even create a so-called Custom field.
2.) When you've decided on this, you can create JQL statements for each list. E.g., if you use the label approach, you could have
project = "PROJ" and labels = "moon"
for your "Moon" department, and
project = "PROJ" and labels = "mars"
for your "Mars" department, etc.
3.) What you can do now with JXL is to create one Sheet for each department, using the above JQL statements. You can pick a name for each Sheet, so you could have a Moon sheet and a Mars sheet, etc.
Does this make sense?(With regards to Jack's answer, you can also create these lists using Jira's native Advanced issue search, if you store the JQL statements as Filters. But JXL should make your editing experience much nicer )
As an alternative, you could also try to use just one Sheet (listing *all* the issues in your project), and using JXL's quick filtering capabilities to narrow down to whatever department you're interested in.
This is how this looks e.g. for labels:
(JXL will also very soon be able to group issues together based on certain criteria (like labels or custom fields), which could also be useful to you. )
hi, @zigojacko !
As an alternative to deal with your issue, you can check out the Recurring Checklists and Report add-on. It meets your needs if I correctly understand your aim.
I read that your company is a marketing agency so you need that only specific people will have access to checklist information. It`s possible. Just create a unique checklist for each department and assign it to the person/group
Also, you can add the checklist to the issue and control the complication in the add-on by a one-page report.
Please, tell me if it helps!
Thanks for replying @Karyna Tyrnavska _SaaSJet but we gave up on JIRA months ago and are using an alternative platform now.
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