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Restoration full backup with plugins and every modifications

Lalit Pathak

Hi,

My server got corrupted and I create a new server after XML restoration I got data and projects but I didn't get back my plugins and images template.

Please let me know how I can get all the same with existing ones like plugins and their configurations.

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Nic Brough -Adaptavist-

The XML contains all the app settings in it (where they are configured inside Jira's UI), and that should just reappear when you re-enable the app.

The apps though are kept in the home directory of the system - a minimal backup of Jira should include the database (either a database dump or the XML you have) and the home directory which contains all the apps, attachments and app data (including config that's done on the disk rather than in the UI)

You can just re-install your missing apps from the marketplace, but if they have any config that was done on the disk, you're going to need to re do that or get a copy from the old installation.

Lalit Pathak

Thanks for the reply,

Suppose I have JEMH (Mail handler) and zephyr tool and lots of setting done in this so how I can get all the settings related to this.
and for attachment, if I paste attachment at same location where was in older server so it automatically comes in as issue ??

Nic Brough -Adaptavist-

JEMH and Zephyr both store their data in the Jira database, so all you should have to do is install the apps from the marketplace again.

Your attachments should be copied into exactly the same place as they were on the old disk. None of them will "come in as an issue", they will simply become readable again when someone previews or downloads one that is attached to an issue.

Lalit Pathak

Hi,

Thanks again,

one more thing here, I have restored all images as per the old location but am not able to see images (Logos),

Jira-image error.JPG

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