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CSV Bulk Import Issues User not Found

Heimbrock_ Morgan K-CTR _FAA_

I feel like I have tried everything but I keep getting the message user not found when adding issues.

email
username
username with no spaces
firstlast

I have searched through a lot of posts trying to figure it out, but I am not able to get it to work.

I am on

Jira v8.13.13

Accepted answers

Heimbrock_ Morgan K-CTR _FAA_

it only works with the MLCS CSV not the standard CSV import

All comments

Hello @Heimbrock_ Morgan K-CTR _FAA_,

Does the user exist in the system? What are you trying to set the user as in the import of an issue (assignee, reporter, some custom field)?

Thanks,

Tim

Heimbrock_ Morgan K-CTR _FAA_

it only works with the MLCS CSV not the standard CSV import

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