When Jira creates a new user (sso or manually added) listener

Question

Hello,

I was wondering if there is a way to set a listener after a new user is created in the System level (NOT PROJECT LEVEL)

We have a few large groups where, after a user is created in Jira, we need to add the users to new groups. The condition on which group to be added to will deppend on simple logic like. If Email Address Domain = Domain then add to Domain group. IF group does not exist, create and add user.

I was wondering if there is anything in script runner which could help me out with this?

Pramodh M · Answer

Hi @ChristopherChilds

You need to use the webhook feature and an application to listen the webhooks and based on the listener, write an API to extract the user data to add him to the group from the domain the user is in. This should be handled externally based on the webhook and a listener.

Let me know if you need a detailed answer or this answer is sufficient.

Thanks,
Pramodh