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Restricting issue types by default in the Settings does not work

Mikhail Ponomarev_2z68u4

I created new issue type and added default restrictions to certain roles in the settings.

I expect the following:

"For new issues, only allow these roles to view them by default."

But when I create new issue, it is created with No restrictions.

Am I doing something wrong? How can I enforce this setting?

Accepted answers

Vishwas

Hey @Mikhail Ponomarev

Welcome to Atlassian Community !!

When you mean restrict issue type, how did you achieve this. Did you write any script in scriptrunner ?

Or you are referring to Issue security level ? Could you explain more ?

Based on these we can guide.

Regards,

Vishwas

All comments

Vishwas

Hey @Mikhail Ponomarev

Welcome to Atlassian Community !!

When you mean restrict issue type, how did you achieve this. Did you write any script in scriptrunner ?

Or you are referring to Issue security level ? Could you explain more ?

Based on these we can guide.

Regards,

Vishwas

Mikhail Ponomarev_2z68u4

@Vishwas , no I am not using any script. I am using Settings only. So when I am in Project settings I simply click LOCK sign to make default restrictions. According to "Learn more" it shall work.

See screenshot:

Screenshot 2022-01-17 at 18.17.07.png

But when I create an issue of this type after settings are on, the created issue is not restricted.

Vishwas

Hi @Mikhail Ponomarev

Got it, its Team Managed Project in Jira and you are using restrict issue type to users.

I did one round of testing it's working as they have mentioned in the doc.

So I configured for Issue type "Task" to only be visible to "Administrator"

While creating it showed me this by default "Restrict to" was filled to "Administrators"

After issue created I switched to a user with member role in that project and i got this message.

Please check if your red lock symbol is on and check with one of the users who are not in "Members" role.

Regards,

Vishwas

Mikhail Ponomarev_2z68u4

@Vishwas thanks, but I see that on your screenshot you create issue by using big button Create on the top. I tried it and it works.

But if I create and issue on the board by using "+Create issue" then it doesn't work:

We almost always create issues on the board. Also not sure if the issue produced by Jira Automation will have the necessary restrictions....

Screenshot 2022-01-18 at 09.09.25.png

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