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Automation Triggers that fire while customer is entering request/issue field information

J Roberts_6ix5iz

Are there any automation triggers that fire while the customer is entering request information? Issue created, when value changes, etc. do not fire while the user is entering data. I am trying to find a way to dynamically set multi select field values based on another previously entered field for an issue/request that has not been sent/created yet.

Accepted answers

Jack Brickey

Automation runs after an event such as issue created or transition or Field, edited. There's no way to trigger an automation while something is being done.

All comments

Jack Brickey

Automation runs after an event such as issue created or transition or Field, edited. There's no way to trigger an automation while something is being done.

Ankit Gupta_lxnw7b

As Jack mentioned, the automations run after the event of issue creation.

This can only be possible via a Chrome Plugin which you can create and ask customers to install.

Vishwas

Adding to this, looks like your use case matches scriptrunner plugin behaviours concept which provides a way to dynamically change the values on create screen based on selection of custom fields. But you are on jira cloud, scriptrunner doesn't have behaviours feature also. So it's a no situation on this requirement.

J Roberts_6ix5iz

Thank you

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