Insight Automation (Datacenter) Smart Values? Placeholders? Where is the documentation?

ICANSEEYOU7867

Im having trouble with insight automation.  I would like to combine some fields as the Name field but none of the suggestions of using smart values or placeholders are working.

Examples for Cloud:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/

https://community.atlassian.com/t5/Automation-questions/Insight-automation-Update-Date-Value-in-Insight-after-Object/qaq-p/1483228

 

Other examples:

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Set-Insight-Automation-to-Concatenate-two-Attributes-when-an/qaq-p/1489152

 

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Set-Insight-Automation-to-Concatenate-two-Attributes-when-an/qaq-p/1489152

 

No references or examples in documentation:

https://confluence.atlassian.com/servicemanagementserver/configuring-automation-rules-1044784502.html

https://community.atlassian.com/t5/Automation-questions/How-to-concatenate-two-attribute-values-to-set-a-third-attribute/qaq-p/1631431

 

When I try to use the $(AttributeName) or {{object.AttributeName}} I literally get those exact strings.  Any advice? 

Derek White_otl4o7

bump