I did upgreade and I have problem, I do not know how to fix it ?: Database: JIRA couldn't connect to your database JIRA failed to establish a connection to your database. This could be because: * Your database isn't running * The configuration of your dbconfig.xml file is incorrect (user, password, or database URL etc.) * There is a network issue between JIRA and your database (e.g. firewall, database doesn't allow remote access etc.) There are several other solutions you can try, review our documentation and see what works for you

I would like to summarize all that I have problem. 1. I can not upgreade Jira 8.7.1 to Jira 8.21.0. 2. I can not do that because of H2 database. 3. There is no way to do that or there is ? Best regards Paweł.

Increase your JVM @Paweł Popławski https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html

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Upgreade to 8.21.0 problem

Paweł Popławski

I did upgreade and I have problem, I do not know how to fix it ?:

Database: JIRA couldn't connect to your database

JIRA failed to establish a connection to your database.
This could be because:

Your database isn't running
The configuration of your dbconfig.xml file is incorrect (user, password, or database URL etc.)
There is a network issue between JIRA and your database (e.g. firewall, database doesn't allow remote access etc.)

There are several other solutions you can try, review our documentation and see what works for you

Accepted answers

All comments

Daniel

Ola @Paweł Popławski ,

Could you send me log folder from <installation path>/logs & <application data path>/log also dbconfig.xml.

send via https://www.file.io/

let me check for you

Paweł Popławski

<?xml version="1.0" encoding="UTF-8"?>

<jira-database-config>
<name>defaultDS</name>
<delegator-name>default</delegator-name>
<database-type>h2</database-type>
<schema-name>PUBLIC</schema-name>
<jdbc-datasource>
<url>jdbc:h2:file:C:\Program Files\Atlassian\Application Data\Jira/database/h2db</url>
<driver-class>org.h2.Driver</driver-class>
<username>sa</username>
<password></password>
<pool-min-size>20</pool-min-size>
<pool-max-size>20</pool-max-size>
<pool-max-wait>30000</pool-max-wait>
<min-evictable-idle-time-millis>4000</min-evictable-idle-time-millis>
<time-between-eviction-runs-millis>5000</time-between-eviction-runs-millis>
<pool-max-idle>20</pool-max-idle>
<pool-remove-abandoned>true</pool-remove-abandoned>
<pool-remove-abandoned-timeout>300</pool-remove-abandoned-timeout>
</jdbc-datasource>
</jira-database-config>

Paweł Popławski

For me it looks like default config. But it is also like magic for me .

Daniel

Hmm okay, but i'm not sure only dbconfig.xml. Could you @Paweł Popławski share more log files as we said before. Because we want to see which one something error we could tackle ?

Dirk Ronsmans

Hi @Paweł Popławski ,

Easiest way to fix this is to look at your backup dbconfig.xml and copy that back to your directory.

In the current config you have it set up with the H2 database, is this intended or are you using PostgreSQL or MSSQL or... ?

Paweł Popławski

I have no Idea. I do not know. Someone else installed it.

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