Sending pdf or excel not triggered in automation

Question

I installed the JIRA automation plugin.

Auto-commenting or changing the status works like a charm.

However sending excel or pdf using a cron does not, there's no record in the audit log.

Not even when I add sending a pdf or excel file as an added action to a working rule.

When added to a working action, the action is triggered (i.e. statuschange), nothing in the logfile, no email.

I think it's related to the sending or generating part as scheduled filters work and the actions work.

any ideas?

Midori · Answer

It sounds you have the problem with Send Excel and Send PDF actions, both implemented by Midori.

Please raise a ticket here so that we can help: http://www.midori-global.com/support/customer-support

Harko Prinssen · Answer

Hi

Yes, emails are going out fine, scheduling filters by email is no problem at all.

As stated there's not even an entry in the log so I have a feeling there is an error occurring but have no idea where to look. all seems to be installed just fine

Boris Berenberg · Answer

Do you have outgoing mail properly configured?