Is it possible to create an account separate from those in our identity provider?

Mac_95e492

Hi everyone! I have the following situation:

We access Atlassian solutions with accounts from an external identity provider and I need to set up a service account in Bitbucket (So we can deploy a SAST solution).

Is it possible to just do it in Bitbucket instead of going to the IdP and creating an "user" there? (With which we could later log in to Bitbucket)

Caroline R

Hi, @Mac! Welcome to the community! 

Just to confirm we are on the same page, I see the account linked to the email you used to create this question is not managed by an organization, so could you please confirm if this is the domain you are referring to or not?  

Answering your question, there are two scenarios: if your organization has the single sign-on enforced on the Default policy, this user must be enabled on your Identity Provider. However, if your org doesn’t have SAML SSO enforced on the Default policy, the user will be able to create a Bitbucket account.

In order to review this policy, the org admin can follow the next steps:

• Access https://admin.atlassian.com/ > open the organization

• Open the Security tab

• Go to Authentication policies

• Check if the Default policy has Enforced Single sign-on or not

I hope this helps, but do let me know if you have any questions.

Kind regards,
Caroline