We're using automation to streamline certain processes, and it would be really helpful to be able to define and maintain aspects of project automation in a config file.
Some examples:
- When a certain field is edited, look up the new value in a CSV file and assign the issue to a particular user (e.g. if the Customer is A, B, or C, assign to user 1; if the Customer is D, E, or F, assign to user 2).
- When an issue is created, compare the Summary to a list of strings in a CSV file. If a match is found, set a certain field to the associated value (e.g. if the Summary contains string A1 and string A2, set Components field to A; if the Summary contains strings B1 and B2, set Components field to
.
Has anyone found a solution for doing this or something similar? Currently we're using a rule with a manually-maintained If/Then block for the first scenario, which presents logistical challenges, and are using manual updates for the second scenario.
