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'We couldn’t log you in' (inactive account flag?)

Hello there,

I'm getting the 'We couldn’t log you in' page on bitbucket login attempt. I can login to atlassian id page OK. Haven't used either in some time, could be that bitbucket account is flagged as inactive. Would appreciate help on this. id is same as that used to post this msg.

Many thanks

ludions

Accepted answers

Hi, ludions! Welcome to the community!

I confirmed that your Bitbucket account was set as inactive, so I reactivated it. Could you please try to access it now and let me know how it goes?

Looking forward to hearing from you.

Kind regards,
Caroline

All comments

Hi, ludions! Welcome to the community!

I confirmed that your Bitbucket account was set as inactive, so I reactivated it. Could you please try to access it now and let me know how it goes?

Looking forward to hearing from you.

Kind regards,
Caroline

Many thanks, all working now. ludions

Hi, ludions!

Thanks for your confirmation, I'm glad to know everything is working fine now!

Kind regards,
Caroline

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