When creating a task for Jira Cloud through our Slack integration the reporter is standard the same person. How can we change this so that the reporter is the actual person creating the task.
@[deleted]Welcome to the Atlassian community
Do you know which slack app you installed on your instance? Are you the administrator who installed it?
@Brant Schroeder @Tobias Binna , Sо we have the same issue with Jira integration plus and slack with workflow builder , previously it worked fine but then i have changed the ownership of the porojects to someone else and then it stopped working and all the new tickets and activities are bing generated by one person who has created the workflow
Thank you. I'm not sure which Slack app. Where can I check this? I am the administrator for our Slack workspace as well as for this particular Jira project.
@[deleted]You will need to be a Jira admin to see which app is installed on your instance. Please work with your Jira admin to find out with app and how it is configured.
Thank you, I will look into that. In the meantime the same type of problem occurred when a colleague added a new Jira bug through our Intercom app. The Jira bug was put on the same (wrong) name as with the task through Slack problem.
So now we have 2 issues: a task put in through slack selects the wrong reporter and a bug put in through Intercom selects the same wrong person. Does this sound familiar?
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