License Purchase Issue

Dan Blechinger

We purchased the license for Adaptavist Script Runner for our JIRA Software server. Our Atlassian licenses page shows both the evaluation license and the successfully purchased license. I see that the evaluation license has a server ID in it. The purchased license does not.

When I go into JIRA:

1. I try to retrieve licenses and it does not pull in
2. I try to input the license of the purchased license into the evaluation license but it has no option to input license, only a "Buy" button

Question: How do I get the add-on licensed in our server?

unknown

Check it in Administration screen > Add-ons > Manage Add-Ons. Expand the "Script Runner" tab where you  can see the License Key which should have the pencil icon for edits. Copy/Paste your paid license key from my.atlassian.com here.