Cant see Avatar and other Images in Jira anymore

Question

Hey folks I have a question,

after (I guess the last update) I cant see any avatars in jira anymore and sometimes textfields are overlapping. Everything still works fine but it looks pretty shitty now.

How may I solve this?

To give you an example I provide the following screenshots :)

Radek Dostál · Answer

I'd start by dropping your browser cache, should be doable with shift+f5 or open dev tools (f12), switch to network tab, and there should be a way to disable cache. Both Chrome and Firefox have decent interface. Well, anything but IE/Edge really, if you're hooked on either of dose, my condolences.

Anyway - either your cache is corrupt, and refreshing it will work, or, you will be able to verify that in the network tab, the requests towards those .png or .jpeg files are simply erroring out. If so, then I would expect a 404 (i.e. "not found"), which would mean this is a backend problem.

For example, loading this particular page, you can see the network tab will request the .png files from the server (because I disabled cache):

As you mention

after (I guess the last update) I cant see any avatars in jira anymore

If you are getting 404 for those files, then it is likely that whoever did the update messed up something.

dD_fzic1p · Answer

This is also a very good example