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Confluence Space for Service Desk Customers

Jürgen Janßen

How can I give customers access to a secure Confluence Space via the Jira service desk without the need for a confluence license. Anonymous access is not acceptable due to security considerations.

Is it possible to create a Confluence user and assign it to customer inquiries? Analogous to a database user.

Or any suggestions with Insight?

Best regards,
Juergen

Accepted answers

you cannot. they would have to login as a licensed user.

All comments

you cannot. they would have to login as a licensed user.

Jürgen Janßen

Thanks for your answer. Unfortunately not the answer I wanted. Is there no workaround for this?

Best regards,
Juergen

None that I’m aware of but you can scour the Community for any ideas.

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