A user has created an issue as a bug and wants to change it to a task instead. I was going to display all issues, go to bulk changes, select the one issue then change it to bug. However, when I display all issues, the bug does not show up in the list. I tried entering the following in the search however nothing displays. Is there another way to change this issue to a task?
project = ITSOL AND key = ITSOL-3260 AND resolution = Unresolved ORDER BY key DESC, priority DESC, updated DESC
project = ITSOL AND issuetype = Bug AND key = ITSOL-3260 AND resolution = Unresolved ORDER BY key DESC, priority DESC, updated DESC
