Assign the jira ticket based on single selection lsit field value

jira_admin_cu

Hi Team,

 I have requirement to assign the jria ticket  depends on the selection list. Could you please suggest that how to implement this ?

 Example , we have Department field with single selection list

• Technology   
• Marketing/Sales 
• Customer Success 
• HR/Corporate Services
• Finance/Legal 

If user selects Technology while creating the jria ticket , it should assign the jira ticket to abc@xxx.com, if user selects Marketing/Sales, it should assign the jira ticket to aabc@xxx.com, etc

Thanks!

David Fischer

Hi @jira_admin_cu 

with JMWE, you can simply use a Set Field Value post-function on the Create transition, with a value (of type "Groovy Expression") like:

switch (issue.get("Department")) {
  case "Technology": return "usera";
  case "Marketing/Sales": return "userb";
  default: return null; //others are unassigned
  //etc
}

Note that usera, userb, etc. must be Jira usernames, i.e. what the user uses for their login (which might be different from their email address)