Not sure where to report this, but I'm unable to submit a support ticket, I'm always getting this error when submitting: I've been trying for some days always with the same result. Hopefully, someone from Atlassian can see this and fix the issue. Thank you.

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Cannot submit support request

Carlos Henriques

Not sure where to report this, but I'm unable to submit a support ticket, I'm always getting this error when submitting:

Screen Shot 2021-11-15 at 14.46.00.png

I've been trying for some days always with the same result.

Hopefully, someone from Atlassian can see this and fix the issue.

Thank you.

Accepted answers

Kishan Sharma

Hi @Carlos Henriques

Have you tried clearing your browsers cache ? to see if that helps.
Are you experiencing the same behavior on other browsers ?

All comments

Kishan Sharma

Hi @Carlos Henriques

Have you tried clearing your browsers cache ? to see if that helps.
Are you experiencing the same behavior on other browsers ?

John Funk

Hey Carlos - what is the URL you are using to access support?

Carlos Henriques

Hi Kishan,

Clearing the browser cache solved the issue.

Thank you.

Kishan Sharma

Great it worked @Carlos Henriques:-)

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