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Custom Field and Aha Integration

Drishti Maharaj

Hi,

We have a custom number field create don JIRA that is populated with a number form our Aha Integration.

This is a negative (-) number.

The issue is that if you try to sort this on the board in the project, it does not sort in order.

How do we get it to sort in the right order?

Accepted answers

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Nic Brough -Adaptavist-

When you say "custom number field", exactly what type of field is it in Jira?

Can you go to Admin -> Issues -> Custom fields, find it in the list, and look beneath its name for the field type? What does that say exactly?

Drishti Maharaj

It is a number field with the search template set to number searcher.

Nic Brough -Adaptavist-

Ok, great, can you tell us what is wrong with the sort, and how you are doing the sort?

Drishti Maharaj

Apologies for getting back to you so late.

The query is as follows:

project = project_name AND Sprint in (openSprints()) ORDER BY "Aha Rank" DESC

The "Aha Rank" is the custom field with negative numbers on the query it looks like this and sorts as it should. If I save this filter query though however and add it to my board, then the issues show all out of order and not in sequence.

My board is configured in the swim lanes according to stories, ranking is disabled

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