Hi Team,In one of our big Picture program column got disappeared in the Gantt module.In happened only for 2 program. May I know why its happened..?
Hi @pradeep km,
Which version of BigPicture do you currently use? If it's the latest one - 8.1.5, I encourage you to reach out to the Technical Support Team via our Service Desk so our experts can investigate the issue.
we are using 8.0.26v
Hello @pradeep km
The issue may be caused by a bug; however without logs' investigating it's hard to say definitively.
Please try to use the workaround:
After completing the above-mentioned steps, tasks summary & key, WBS, and the Current View button should be displayed correctly. If the suggested solution won't work for you, please raise a ticket via our Service Desk providing us with a Network Analysis (instructions for downloading it you will find here)
Hi @Anna-BigPicture ,Even column view option is blank for us.
Hi Sir, we are having the same problem and wondering if you've fixed the problem, and could you plz kindly help to let me know how to fix? thanks
Hi @wangzhao ,Issue got fixed by updating Bigpicture to 8.2.2v.Regards,Pradeep KM
Hi @pradeep km , I have the same issue with the columns in big picture- did you get a solution for that ?
Hi @Sofia Hoffmann
What is your instance hosting (Cloud or Server)? If it's a Server, what version of BigPicture are you currently using?
Hi @Anna-BigPicture
@Sofia Hoffmann
Thank you for the information. Could you also provide with BigPicture version? You can quickly check the current app version using the 'Shift + i' shortcut when in the app. Other options you can find here.
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