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Rest API to create issue with epic link

Juan Leon_pfeo06

Hi, I am trying to create a ticket and include the epic_link (customefield_1003) but I am getting error "cf_10003 cannot be set. it is not on the appropiate screen"

Any suggestions as to how can I achieve this or what I am doing wrong.

I am using Jira v8.5.17

Thank you

curl -X POST --url https://jira.lab.com/rest/api/2/issue -s -u myaccount:mypass -H 'Content-Type: application/json' --data '
{
"fields": {
"project":
{
"key":"MYPROJECT"
},
"summary":"test epic Link info two",
"description": "With this test we are including epic link info in api call",
"issuetype":{
"name":"Ticket"
},
"customfield_10003": "MYPROJECT-766"
}
} '

{"errorMessages":[],"errors":{"customfield_10003":"Field 'customfield_10003' cannot be set. It is not on the appropriate screen, or unknown."}}

Accepted answers

Fazila Ashraf

Hi @Juan Leon

Welcome to community!

Can you confirm that the field customfield_10003 is available in create screen of the project and issue type?

Are you able to do the same operation from the UI successfully?

Nic Brough -Adaptavist-

Your REST call looks correct to me, so I'd want to do some debugging on the message it's coming back with. Two tests:

1. Can you create the issue over REST without the Epic link field? (i.e. same code, but don't put in the line that sets cf_10003)

2. Can you manually create the issue, as the user making the REST call, in the UI, filling in the Epic link with myproject-766?

All comments

Fazila Ashraf

Hi @Juan Leon

Welcome to community!

Can you confirm that the field customfield_10003 is available in create screen of the project and issue type?

Are you able to do the same operation from the UI successfully?

Juan Leon_pfeo06

Hi @Fazila Ashraf

Thank you for your reply, yes the 'Epik Link' (cf_10003) is available,

Nic Brough -Adaptavist-

Your REST call looks correct to me, so I'd want to do some debugging on the message it's coming back with. Two tests:

1. Can you create the issue over REST without the Epic link field? (i.e. same code, but don't put in the line that sets cf_10003)

2. Can you manually create the issue, as the user making the REST call, in the UI, filling in the Epic link with myproject-766?

Juan Leon_pfeo06

@Nic Brough -Adaptavist- sorry for the late reply. for question 1, yes I can create a ticket excluding the epic link parameter.

for question #2, I am not familiar with making the REST call in the UI. can you give me an example on how will this be done.

thanks

Juan Leon_pfeo06

Update: It turned out that I used the wrong customfield number. it was cf_10001 instead of cf_10003. thanks for your help.

BHARGAV REDDI

How do you know that cf_id number is 10001

Nic Brough -Adaptavist-

Because you look at the custom field ID?

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