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Stories remain in TO DO column with subtasks

Ronen Shter

Hi all,

I am trying to figure out how Jira is working and whether I can fix it.

When I have stories any sub tasks I can move them from TO-DO to In progress (very simple board). Once I add sub tasks the story moved back to TO-DO column. I cannot move the story to In progress (manually). Moving the sub tasks is without any problem.

Is this something in setting or how Jira should work.

Thanks,

Ronen

Comments

Nic Brough -Adaptavist-

>Once I add sub tasks the story moved back to TO-DO column.

This will only happen automatically if someone has set up an automation or script to do it. You need to talk to your admins about getting that removed or re-configured.

Ronen Shter

Hi Nic,

Thanks for the quick answer. I am the admin and I did not create any automation for a story level. To make sure I provide all the relevant information. The story it self can be In Progress but I cannot see it under the In Progress column. It remains under the TO DO column with In progress state. When there are no sub tasks it can move along its state to the relevant column.

Is there something automatic that reside in the basic configuration?

Thanks,
Ronen

Nic Brough -Adaptavist-

Jira does not set up any configuration that would do this by default, your admins have to add it.

If you see a story is in the wrong column, then you'll need to change its status to get it back into the right column.

Ronen Shter

Hi Nic,

Please see the example:

Story A has 3 subtasks. 2 in Done 1 in Progress. The story itself remains in the TO DO column although it is in Progress (marked with red arrow). I would like to see it in the In progress column

Story C does not have sub tasks and I was able to move it to In progress column

I hope this explains what I am trying to fix

I came from Rally world and there the story moved with the tasks

Thanks,

Ronen

Jira example.jpg

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