Insight - changed attribute

Arianna Fabbri

Hi, we are trying to set an insight automation to be executed on “object updated” event in order to update objects based on what the user changed (so we need to know and check the updated attribute, its old value and new value).

Is this possible via groovy script within an insight automation?

 

Thank you in advance

Arianna

Fabian Lim

Hi @Arianna Fabbri

Yes you can. You can find all the information here: https://confluence.atlassian.com/servicemanagementserver/configuring-automation-rules-1044784502.html

Thanks