nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Tempo, a user is able to log time but unable to view time in reports

Pete P_lbwqsx

I have a user which appears to have proper permission's, he is a Tempo Team member and is able to log time on issues however he does not come up in any timesheet reports. Any thoughts on why I can't see his time in reports?

Accepted answers

Manon Soubies-Camy

Hi @Pete P,

Do you have "View all worklogs" or "View team worklogs" permission? This page explains everything about Tempo permissions to see other users' worklogs.

Hope this helps!

- Manon

All comments

Mykenna Cepek

I assume you have all the Jira and Tempo privs necessary, and that you can see everyone else's time just fine.

So to confirm what you're seeing...

You have verified that the user has time logged to some issues in Jira.
Using a Tempo Timesheet "Logged Time" report with "Filter by" set to just this one user shows no time logged for the user.
You have confirmed the time range on the report matches the dates of time logged by the user.

When I've not been able to "see logged time", it always comes down to either accidentally filtering it out, or using a misaligned time range.

Manon Soubies-Camy

Hi @Pete P,

Do you have "View all worklogs" or "View team worklogs" permission? This page explains everything about Tempo permissions to see other users' worklogs.

Hope this helps!

- Manon

Pete P_lbwqsx

Thanks @Manon Soubies-Camy 😊

Pete P_lbwqsx

Thanks also to @Mykenna Cepek 😁

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server

tempo

timesheet