Backup Client returned 404 not found

Question

This question is in reference to Atlassian Documentation: Troubleshooting Backup - Client

I am using backup client (3.0.0) to backup the repository in Bitbucket.net; the initial backup was done initially in March without problem. However, I ran into an error

$ java -jar bitbucket-backup-client.jar 
2016-08-01 11:29:52,489 INFO         Initializing
2016-08-01 11:29:53,988 ERROR        A backup could not be created
com.atlassian.bitbucket.internal.backup.client.BackupException: The Bitbucket version could not be verified; the server returned 404 Not Found. Backup/restore is only supported by Bitbucket 2.7.0 and later.
    at com.atlassian.bitbucket.internal.backup.client.RestBitbucketService.handleVersionQueryFailure(RestBitbucketService.groovy:359) ~[bitbucket-backup-client.jar:3.0.0]
    at com.atlassian.bitbucket.internal.backup.client.RestBitbucketService.getVersion(RestBitbucketService.groovy:188) ~[bitbucket-backup-client.jar:3.0.0]
    ... 9 more frames available in the log file

I checked the backup-config.properities and the bitbucket.baseURL, bitbucket.home are correct; I did not change it since the initial backup in March. The same error shows when running backup client 3.3.0.

Any suggestions ?

Thanks

Jeff Thomas · Answer

The Bitbucket Server Backup Client is only compatible with the self-hosted Bitbucket Server instance (previously known as Stash). More details on the backup client can be found at https://confluence.atlassian.com/display/BitbucketServer/Using+the+Bitbucket+Server+Backup+Client

This backup client will not work with Bitbucket Cloud (hosted at bitbucket.org). More information on backups for Bitbucket Cloud can be found at https://confluence.atlassian.com/pages/viewpage.action?pageId=288658413. A clone of the repository can serve has a backup of the code (but will not preserve pull requests and comments).

keouchao · Answer

The baseURL is

bitbucket.baseUrl=https://bitbucket.org/

In my original question, it should be Bitbucket.org not the Bitbucket.net. I also tried to set the URL to http://bitbucket.org without trailing '/', and got the same response.

Jeff Thomas · Answer

What is the Base URL that you have configured?