Problem with loading pull request

Ana Arakelyan

Hello. I have an issue with loading my pull request. Please see the screen

Theodora Boudale

Hi @Ana Arakelyan,

There are different possible causes for this error. One possibility is that the diff of the PR is above our limits and the request is timing out. We have the following limits on diffs (listed in this documentation):

• A file's diff cannot exceed 2000 changed lines or 102,400 bytes (100 KB) of raw diff data.
• The entire diff cannot exceed 8000 changed lines.
• The maximum number of files in a single diff is limited to 200.

Can you check locally if the diff of the PR exceeds any of these limits?

If you can provide me the info below, I can also look in our system for more details regarding this error:
- Open Developer tools in the browser you are using (this option is available for Chrome and Firefox)
- Load the Pull Request page that gives this error
- In the Network tab in Developer tools, find the request with a status of 5xx and select it
- In the Headers tab, there should be a field named sentry-id

Please let me know what the value of that field is, and I can look it up in our system for more details.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora