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How to run the bitbucket runner behind proxy.

Chatree Kunjai

Hi, I tried to start the Bitbucket runner inside the server that has limited internet access. everything must pass through the proxy. After I tried to start the Bitbucket runner container, I've found an issue on start like this.

Wrapped by: com.netflix.hystrix.exception.HystrixRuntimeException: STARGATE_BITBUCKETCI_REST_SERVICE_PUT_REPOSITORY_RUNNER_STATE timed-out and no fallback available.

How do I resolve this problem?

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Caroline R

Hi, @Chatree Kunjai! Welcome to the community!

By the output you have shared, it seems that runner failed to reach Atlassian public gateway. In this case, could you please check if you have whitelisted the following IPs:

Please let me know how it goes and don't hesitate to ask for any further information if needed.

Kind regards,
Caroline

Chatree Kunjai

I add the list of an IP Address to /etc/environment and /root/.docker/config.json and now it's working. Thank you for your suggestion.

Chatree Kunjai

Now docker of runner is running, but the runner status doesn't go to online. I check on the log and got by this.

[2021-10-14 07:38:04,830] An error occurred whilst updating runner state to "ONLINE".
java.util.concurrent.TimeoutException: null
at com.netflix.hystrix.AbstractCommand.handleTimeoutViaFallback(AbstractCommand.java:997)
at com.netflix.hystrix.AbstractCommand.access$500(AbstractCommand.java:60)
at com.netflix.hystrix.AbstractCommand$12.call(AbstractCommand.java:609)
at com.netflix.hystrix.AbstractCommand$12.call(AbstractCommand.java:601)
at rx.internal.operators.OperatorOnErrorResumeNextViaFunction$4.onError(OperatorOnErrorResumeNextViaFunction.java:140)
... 14 common frames omitted
Wrapped by: com.netflix.hystrix.exception.HystrixRuntimeException: STARGATE_BITBUCKETCI_REST_SERVICE_PUT_REPOSITORY_RUNNER_STATE timed-out and no fallback available.

Alan Hollis_7v2fol

https://jira.atlassian.com/browse/BCLOUD-21158

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