How can I config JQL query (deshboard) to show results accoring to current user division?

Question

Hi,

Let's say, user A at divison "Cars". user B at division "Trains".

In case, that A is browsing to dashboard, all result are related to "Cars",

And when B is browsing, all results should be related to "Ships".

Kindly,

Gilad

Trudy P Claspill · Answer

I cannot think of a native Jira feature that would accomplish what you want without some additional customizations.

In JQL filters you can specify "currentUser()" for fields where Users are selected (like Assignee or Reporter or other User Picker type fields). You can use such a filter for a gadget in the Dashboard and then the results would execute the filter based on the user currently viewing the Dashboard. But that would only work if there was a field in the issues that included all the users who are a member of the Division specified for the issue. You might be able to populate such a field using Automation, but this is not a particularly efficient solution.

There is a field in Jira called Team where you can select a Team to be associated with an issue, and you can group your users in Teams. We don't actually use that feature though, so I don't know a lot about it, and I don't know if you could use that to solve you Dashboard need.

There could be a third party app available that would help. I have not had to solve this particular problem myself, though, so I don't have any suggestions for specific apps.

Gilad Shtern_twfj0y · Answer

Hi @Trudy P Claspill ,

Division is a custom fields.

Is there a way to associate it to a user?

Kindly,

Gilad

Trudy P Claspill · Answer

How are you associating a user to a division in Jira?

What is "division" is Jira? Is that a custom field you added?