How to show the linked issues from other JIRA application?

Question

Dear Community,

we are linking the Jira software issues with the Jira service management issues. We would like to see them also in the filter results in some column. Is it possible to show them? The field 'Link' show just the issues from same instance (JSM).

Looking forward to your input.

Best Regards,

Tatiana

JIRA Service Desk 4.13.4

Jira Software 8.13.6

Patrick Kloetzke · Answer

Hi @Alex Koxaras -Relational-

I checked your link, but I could not find the solution to our problem.

I have a JSM ticket linked to a JS ticket.

If I run a JQL in JSM I want to show in the results the linked JS ticket.

Is it possible to do so?

thanks

best regards

Patrick

Alex Koxaras -Relational- · Answer

Hi @  Tatiana Jancusova kindly see this https://confluence.atlassian.com/jira/jira-5-0-release-notes-269980782.html#JIRA50ReleaseNotes-remotelinks

Tatiana Jancusova_cgaece · Answer

Hello @Alex Koxaras -Relational- ,

the applications (JSM and JSW) are not on same instance.