I am trying to run a rule that will auto-populate a custom user-picker field. Anytime an issue is created I want it to take the value of the reporter field (which I believe is itself a user picker field) and auto-populate the custom user-picker field with that same exact user. Sounds like a simple enough request but I can't see a way to do this via a custom rule. Thanks in advance
Hi @Brian Fisher ,
Try this please:
Keep in mind that you have to change the copy value, as to state "Copy Reporter from current issue".
Hi @Brian Fisher
I recommend you use jira automation with the smart values for your user picker custom field.
Try: {{reporter.accountId}}
Link: https://support.atlassian.com/jira-software-cloud/docs/smart-values-users/
That doesn't work. maybe it has to be a different field type?
OK I don't see those options on my screen. Maybe this is a version issue? We are running Jira core 8.11.1
I think that it depends on the JA version and not on Jira version. None the less, you can try what @Fabian Lim proposed then, who said {{reporter.accountId}} and not {{reporter.displayName}} that you wrote.
I tried a few different variables including {{reporter.accoundid}} none of them worked. DisplayName is just the screenshot I took. When you say JA do you mean Jira Applications? Service Desk is the only one we use (4.11.1)
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