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"Create with Shared Configuration" dialog does not prompt the wanted source project

Bernd Lockermann

The dropdown "Choose a project" does not show the project the configuration of which I want to share. All other projects, however, are prompted. What may be the reason for that?

Setting my user as a project adminstrator as well as re-indexing the project did not help.

JIRA version is v8.13.8

Accepted answers

Guilhem Dupuy

Hello @Bernd Lockermann ,

Is the project you want to share the configuration with of the same type than the others ? By that I mean, isn't it a Jira Work Management or Jira Service Management projet ?

All comments

Guilhem Dupuy

Hello @Bernd Lockermann ,

Is the project you want to share the configuration with of the same type than the others ? By that I mean, isn't it a Jira Work Management or Jira Service Management projet ?

Bernd Lockermann

I now understood that from several hundred projects there is more than only one project affected - as in my initial question. And yet I cannot make out any common attribute that could account for the dropdown's behaviour.

Bernd Lockermann

Almost all of our projects are of project type 'Software', an so is the affected project- if this is what you mean. It is not Jira Work Management or Jira Service Management project.

Bernd Lockermann

Hi Guilhem,

could it be that the way a project is configured may prevent it from being prompted in the dropdown i.e. that it is prevented to share its configuration by some reason?

Guilhem Dupuy

Hi @Bernd Lockermann ,

It could be;

It depends on the permission scheme the project is using; you need the browse project permission to see it in the dropdown hence be in the correct group or projet role. You definitely could check that !

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