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Any idea why my greenhopper rapid board isn't displaying all of my issues?

Justin Corcoran

I'm not saying they're missing, so much as they seem to be hidden. there's a bunch of white space in the middle of the page, but when i hover over it i get the mouse icon indicating that there's something there that can be moved, and i can drag the "hidden" issues wherever i want, but i still can't see them. I've tried in Chrome and FF.

If I can figure out how, I'll add a screenshot.

Accepted answers

Justin Corcoran

It turns out that the issue is related to particular issues not having anything set for the "Priority" field. The rapid board requires a priority in order to be able to display the issues. Here's what I heard from atlassian support:

Hi Justin,

I was doing a bit of research and found these docs: Swinlane and Editing Swinmanes.

Swimlanes need the priority field. In this case, when you import issues from CSV files, make sure so set a priority to the issues you are importing.

I believe if you do that, you won't face any further issues like this one.

Let me know if I can help you further with anything else.

Kind Regards,
Clarissa Gautério
Atlassian Support

All comments

Martin

Justin,

There's no reason that should be happening. Are you using any user style-sheets or user scripts e.g. GreaseMonkey?

If not, could you please file a bug so we can take a look.

Justin Corcoran

The link you provided to file a bug doesn't seem to have an option to actually add anything.

I'm not using any user style-sheets or user scripts. Also, this is occuring on more than just my machine.

Justin Corcoran

Nevermind...I signed up for an account and was able to add a bug.

Justin Corcoran

the last comment on my bug was that it can't be reproduced. I've asked if there's any info i can provide to help and haven't heard anything. Is there something I can do to get some eyes on this again?

Colin Goudie

Most likely it is a javascript error on your side. Try and turn off ALL extensions in firefox except firebug and paste a copy of the javascript console when you refresh the page. See if it is showing any javascript issues

Also, listing the browser specific versions as well.

Justin Corcoran

I'm not sure if this is what you're looking for (i'm not really familliar with firebug) but here's what i see under the "console" tab of firebug:

ajax : executing request for rapidBoardCompoundModel

com.py...mmon.js (line 2)

GET http://dev-web01:8080/rest/greenhopper/1.0/xboard/selectorData.json?_=1326986276847

200 OK

64ms

batch.js (line 11)

ui : GH.ControlChartController.hide

com.py...mmon.js (line 2)

ui : GH.CFDController.hide

com.py...mmon.js (line 2)

ui : GH.WorkController.show

com.py...mmon.js (line 2)

ajax : executing request for rapidViewConfig

com.py...mmon.js (line 2)

GET http://dev-web01:8080/rest/greenhopper/1.0/xboard/config.json?rapidViewId=3&_=1326986277104

200 OK

88ms

batch.js (line 11)

state : GH.RapidBoard.State.replaceState by setMode

com.py...mmon.js (line 2)

state : GH.RapidBoard.UrlState.historyChanged state up to date

com.py...mmon.js (line 2)

ajax : executing request for rapidBoardPoolModel

com.py...mmon.js (line 2)

GET http://dev-web01:8080/rest/greenhopper/1.0/xboard/poolData.json?rapidViewId=3&_=1326986277287

200 OK

633ms

batch.js (line 11)

state : GH.RapidBoard.State.replaceState by initializeIssueSelection

com.py...mmon.js (line 2)

Justin Corcoran

Also, I'm using FF 9.0.1. I also see this issue in Chrome, using 16.0.912.75 m

Justin Corcoran

Hi Justin,

I was doing a bit of research and found these docs: Swinlane and Editing Swinmanes.

Swimlanes need the priority field. In this case, when you import issues from CSV files, make sure so set a priority to the issues you are importing.

I believe if you do that, you won't face any further issues like this one.

Let me know if I can help you further with anything else.

Kind Regards,
Clarissa Gautério
Atlassian Support

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