Hi,
Some of our users are updating issues by mistake, how to lock a particular issue in jira. not all the issues for this project, specially for a particular issue.
@Aasha are you using jira software or Jira service desk/Management and what version ?
Hi @Aasha
You can insert a status property so that the issue will not be editable or add any comment. Read more here. I pasted the doc for the Jira 7.4 version (but it's valid for all newer versions). You may find the jira.permission.* more useful, since you will scope it to just adding comments. Your choice really
And just to explain myself. If that issue type is using a specific workflow, you will be able to do that.
I'm not aware about the latest Jira versions (8+), but in 7+ there's no such option.
You can use third-party addon like this one we're using
https://marketplace.atlassian.com/apps/1214307/issue-lock-for-jira-whos-editing
@Aasha JIRA gives us a big set of options to restrict many of the operations (like edit, comment etc) on the issue or its subtasks depending on the issue status.https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status
@Alex Koxaras -Relational- - Yes it does work, thank you so much.!!!!
@Rilwan Ahmed - Yes I followed this steps mentioned on this ,Plugin Tutorials - J tricks - Little JIRA Tricks (j-tricks.com), it worked as expected. Many thanks
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