How do I edit number fields using the Excel Like Editor plug in for Jira?

Question

I am unable to edit any content/numbers in any column using the plugin Excel Like Editor for Jira for a list of issues that I pull from a custom JQL. I am on Jira Server and have the version #1.14.0.2 installed in my environment. Using Google Chrome as my browser. I have tried other browsers like Edge as well but to no success. The two fields that I am trying to edit are present on the Edit screen as well.

Lastly I thought I should mention that the fields I am trying to edit are Managed fields in Jira. Does this make a difference?

MINAMISAWA Hanayo[Ricksoft] · Answer

You can confirm the supported fields of Excel-like Issue Editor ad following link.
https://docs.ricksoft-inc.com/excel-like-issue-editor-for-jira-data-center-and-server-0115/Supported-fields.3934945293.html

According to the documentaion, the number fields of system fields or custom fields can be edited,
but if the number field is generated by 3rd party apps, it couldn't work correctly.
Are all number fields be failed to edit in Issue editor spreadsheet screen?

If you can't resolve this problem by yourself, it would be better to raise a support request as follows.
https://ricksoft-support.atlassian.net/servicedesk/customer/portal/4/group/42

Regards,
Hanna,