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Create issue if a filter is not empty

Jacob Rosenfeld

I want to create a jira issue/ticket for a filter if it's not empty and link the tickets.

For example, I have tickets moved to "backlog" but did not enter a "follow up" date, so I have a filter to return those tickets.

project = KBS AND "Follow Up[Date]" = EMPTY AND type != epic AND resolution is EMPTY ORDER BY created DESC

I want each morning for a new issue to be created linking any tickets that are pulled by this filter with a new issue called "assign dates" or something. When I tried to automate it made a new issue for each issue returned by the filter, not one issue linking all of the issues.

Comments

John Funk

Hi Jacob,

You can create a Scheduled trigger in Automation for Jira to do that.

Former user

Hi Jacob,

As John referenced you can use the scheduled trigger in automation, set the JQL condition (if JQL matches X) then set a new action to create ticket!

Former user

Screenshot 2021-09-09 at 16.47.31.png

Looks like this at a super top level

Mykenna Cepek

From the OP, it sounds like the concern is that his rule creates multiple tickets when he wants just one ticket created. I suspect the problem isn't the trigger or using JQL.

Is that right, @Jacob Rosenfeld? If so, it would help us to see a screenshot of your rule (similar to what @Margareta Buruian illustrated above).

Jacob Rosenfeld

Correct. It wasn't just the issue creation, I also wanted them linked within the issue.

This is the rule that made a new issue for each issue returned.

Mykenna Cepek

I notice in your trigger that you have this box checked:

Screen Shot 2021-09-09 at 11.35.21 AM.png

Note how this says that it will execute actions (your "Create issue" component) for each issue in the JQL result.

Have you tried unchecking that box and testing the rule?

Jacob Rosenfeld

Then I can't run the JQL and nothing happens.

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