JIRA-Zephyr : Test cycle page has error in the format in which the information is displayed

Question

JIRA-Zephyr : Test cycle page has error in the format in which the information is displayed.

This is happening for many users but not all.

We tried different browsers like Edge, Chrome etc but no luck

We also tried clearing the cookies and cache but still no luck.

We need URGENT help as we have many business testers struggling to complete their testing due to this  format issues.

A solution to this issue will be much appreciated. Thank you !

Here's the screenshot

Neelakanta Reddy M · Answer

Hi @[deleted]

You can raise ticket with zephyr squad(formerly zephyr for jira) using below link.

https://support.smartbear.com/zephyr-squad/message/

unknown · Answer

Hi Fabian,

Thank you for your response. How to raise support ticket with zephyr?

Fabian Lim · Answer

Hi @[deleted]

I would create a support ticket with zephyr. They are pretty good at getting back to you.

Good luck.